Award Winning Equipment Maintenance
Do you already have existing document imaging equipment? Did you know that Microtek can service your existing equipment? Our factory trained and certified technicians are available to perform maintenance support on a variety of micrographic and digital imaging units. The team at Microtek is dedicated to providing professional and reliable service in order to ensure maximum performance for all of our customers’ digital imaging products.
Is your camera currently acting up? Has your microfilm reader been less than reliable lately? Give Microtek a call! Our professional service team is committed to providing Microtek customers the highest level of technical expertise and customer satisfaction. In fact, our service team has been a regular recipient of the prestigious Konica Minolta Pro-Tech Service Award. Winners of the highly coveted Konica Minolta Pro-Tech Service Award have their entire maintenance departments assessed and rated on items such as management, inventory control, technical proficiency, service technician dispatch processes and most importantly, customer satisfaction assessments.
Konica Minolta’s Pro-Tech Award program requires that Microtek‘s service department meets rigid requirements to ensure they are delivering the utmost level of customer satisfaction and best quality of product support for digital document imaging products in the field, specifically Konica Minolta products. Some of these requirements include maintaining the highest quality of technical and product training for our service technicians and allowing random inspections of digital document imaging products at Microtek’s customers’ locations to verify that products are well maintained and that our customers are satisfied.
Winning the Konica Minolta Pro-Tech Service Award has demonstrated that Microtek has an exceptional commitment to customer service. We offer our award-winning service on the following equipment:
• Document scanning equipment
• Microfiche readers
• Microform/Microfilm reader printers
• Planetary cameras
• Rotary cameras
For questions on equipment maintenance and service plans offered by Microtek, please contact Mark Sandheinrich or Aaron Liess at 800-264-2808 or 314-872-3322, or email us at sales@microtekstl.com. Thanks!
