“Are they a secure and trustworthy company?”
The first thing you should look for in an imaging company is whether or not they make security their top priority – physically and electronically. And are they 100% trustworthy? After all, they’ll be the ones handling your important and sometimes confidential documents. Having that reassurance and trust within a company is a huge factor when making your decision.
Here are the most important, security-related questions you’ll want to ask when researching a company:
1. What are the company’s overall security measures?
It’s best to ask the company upfront about their overall security practices for keeping important documents confidential and how to keep them out of risk of being lost of stolen. It’s always best to set up an initial consultation to review all the necessary steps and procedures taken by the company. The more you know, the better.
2. Does the company offer secured online access of your documents?
A highly secure and trustworthy company should always offer their customers secure access online to their documents in addition to internal access controls on the company’s side to make sure they protect the customer’s information from both ends.
3. Is the company NAID-certified?
This certified program, established by the National Association of Information Destruction, requires secure and proper document destruction to where it’s physically impossible for anyone to retrieve the documents and piece them back together. By working exclusively with NAID-certified shredders, clients are left with a sense of ease knowing that no one will ever be able to retrieve that information.
4. Who will be handling my documents prior to shredding?
It’s always best to know who exactly is handling your important documents once they’ve been handed over. Some companies keep their work in house and others sometimes outsource. Outsourcing is a common practice with imaging companies, but you want to make sure that they’re not just subcontracting to temporary staffing companies that don’t share the same level of concern for document security. At Microtek, your documents are never outside the hands of a Microtek employee. When we do outsource work, we rely on our long-time partnerships of established and highly secure businesses to complete the job.
At Microtek, we take our security measures very seriously – whether it’s handling your confidential documents or ensuring we won’t lose or misplace your information. Incase of any technological malfunction, we back up all projects and utilize a failsafe security system to ensure that no information is completely lost. If you’d like to learn more about Microtek’s security measures and our overall capabilities, call today to speak to one of our experts.